1. Literie Laurier warranty

2. 30-day comfort guarantee


1. Literie Laurier Warranty

Our products are all made with superior quality raw materials carefully selected to meet comfort and durability requirements.

Literie Laurier mattresses and box springs are guaranteed to be free of defects in materials and workmanship, or they will be replaced or repaired under the terms of the warranty.

Conditions

For this limited warranty to be valid, you must:

  • Be the original consumer purchaser.
  • Provide a copy of the original store receipt, or other proof of date, place of purchase price.
  • Provide intact company and legal labels to certify the model.

The Literie Laurier warranty does not cover:

  • Mattress fabric tears or stains.
  • Mattress or box spring damage owing to improper foundation or inadequate box spring. This mattress is designed for full performance when used in conjunction with a matching box spring as part of a total sleep system.
  • Mattress or box spring damaged as a result of improper use, being improperly stored or folded.
  • Compacting of materials as a result of inadequate rotation (except for no-flip models). See Tips and Advice.
  • Body impressions of less than 1 inch on mattresses without a pillow-top, and less than 1 inches on pillow-top mattresses.
  • Stains and burns.
  • Broken handles.
  • Clearance products sold « as is » and floor models.
  • Products shipped outside Quebec
  • Products obtained from some place other than Au Monde du Matelas.
  • Products sold for commercial use.

For further information, contact customer service: 1 888 628-3527

 

2. OUR 30-DAY COMFORT GUARANTEE

Au Monde du Matelas wants to make sure you will always be satisfied with your choice in a new mattress set. To ensure your comfort, we provide a 30-day comfort guarantee.

If you are dissatisfied with the comfort provided by your mattress set, you may exchange your set at any Au Monde du Matelasoutlet.

 

The following conditions apply:

  • The comfort guarantee applies to standard mattress sets, not custom units.
  • A mattress protector, the same size as the mattress, must be purchased at the same time as the mattress set.
  • The consumer must keep their new mattress for a minimum period of 20 days.
  • The mattress set may be exchanged for a model of equivalent or greater value, with the payment of the difference in sale price.
  • Your mattress set must be returned in excellent condition without damage.
  • You will have to pay transport and handling charges of $75 plus applicable taxes.
  • This comfort guarantee is valid for a maximum of 30 days from the date of delivery.
  • Only one exchange per purchase is applicable.